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All work, products and services from T. Carlton’s Studio & Spalon are 100% guaranteed. We strive to make every client’s experience exceed their highest expectations. Should there be anything you are the slightest bit dissatisfied with, please bring it to our attention immediately and we will gladly rectify it.
Products
We recommend the highest quality hair care products available. If you are not completely satisfied with any product recommended to you, please return it after 2 uses and we will be happy to exchange it with credit towards product only. Sorry, make-up is not returnable.
Hair Services
Our salon coordinators strive to place each new client with a stylist/technician that will best suit their needs. However, sometimes not every operator and client are a perfect match. Having their own individualized style and technique, it may take several visits for the stylist to achieve a particular “look.” If you were at all dissatisfied with your service, please call us as soon as possible and we will redo the service until it meets with your needs.
Color Service
If you are not completely satisfied, again please call the salon within 48 hours-a simple toner may be all that is needed to meet your specifications. All texture and color services are 100% guaranteed providing the professional products recommended to maintain these services were purchased.
Spalon Services
We aim to please! If there is anything we can do to make your next visit even more enjoyable than the last, please let us know. Your comments and suggestions are always welcomed.
Prices are subject to change without prior notice.
Services may be added or deleted without prior notice.
Sorry, we are not responsible for typographic errors.